Facilities management is the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities. Facilities management encompasses multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace.
Facility management is performed during the operational phase of a building’s life cycle, which normally extends over many decades. As such, it will represent a continuous process of service provision to support the owner’s core business and one where improvement will be sought on a continuous basis.
Although the term facilities management is similar to property management, there are distinct differences. The property manager has an expanded role which includes corporate administration, finance, insurance and communications activities whereas the facility manager role focuses on maintenance, management and existing the use of buildings and other constructed facilities.
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Useful website links:
Sustainable Energy Authority of Ireland
Department of the Environment
Heritage & Local Government
Health & Safety Authority